Customer Service

Shipping

Delivery of all liv mac prints is FREE of charge within Australia. International shipping is charged at a flat rate of AUD$30.

liv mac endeavours to process all orders within 5 business days. Australian orders are shipped via Australia Post Registered Post. Typically, orders will be received within 2-5 business days after dispatch. You will be provided with an Australia Post tracking number which will allow you to follow the progress of your parcel on the Australia Post website. A signature will be required upon delivery.

International orders are shipped via Australia Post Air Mail, & will usually be received within 3-10 business days after dispatch. You can visit the Australia Post website to determine shipping times to your country.

Please note that import duties, taxes & charges are not included in the item price & are not covered by liv mac. These costs are the buyer’s responsibility. Please check with your country’s customs office to determine if you are required to pay any additional costs.

Smaller prints are packed flat, while larger prints are delivered rolled in a postal tube.

Please contact us if you have any queries with regards to shipping.

Terms & Conditions

liv mac accepts payment via the security of Paypal or direct deposit into bank account – ACC NAME Olivia Macdonald BSB 085-142 ACC 18-276-0720.

Please include your full name as reference & email receipt of payment to hello@livmac.com.au

Goods will be dispatched once full payment is received.

All prices are listed in Australian dollars. liv mac reserves the right to change prices at any time.

Every effort is made to ensure you will be thrilled with your purchase! If, however, you are not completely happy with the quality of your liv mac goods, you may return the order for a full refund less shipping costs. We cannot, however, offer an exchange or refund if you simply change your mind. You must contact us within 3 days of receiving your order & return goods within 7 days to be eligible for an exchange or refund. Please note that return shipping costs are the buyer’s responsibility. Items must be returned unused, unmarked & in original packaging.

Material & photographs on www.livmac.com.au are copyright protected & must not be reproduced without prior consent. Please email liv mac before re-posting or printing content or photographs from this site.